Travellez

1. Information We Collect

We may collect information directly from you, from your employer or organization, from travel suppliers and service providers, or from third-party services that you choose to connect to Travellez.

Information You Provide

Depending on how you use Travellez, this may include:

Name
Business email address
Telephone number
Company or organization name
Job title or department
Login and account information
Traveler profile information
Travel preferences
Loyalty program information
Passport, visa, or other travel-document information where required to complete a booking
Billing and payment-related information
Travel policy information
Expense information
Booking requests
Customer support communications
Information you provide when communicating with Travellez

Travel and Booking Information

When you use Travellez to arrange or manage travel, we may process information such as:

Flight reservations
Hotel reservations
Rail reservations
Ground transportation reservations
Travel dates
Destinations
Itineraries
Booking references
Traveler names
Travel preferences
Cancellation or modification details
Pricing and payment details
Supplier information

We process this information to provide the travel services requested by you or your organization.

Information From Your Organization

If your Travellez account is provided or managed by your employer or another organization, that organization may provide information to us or configure your account, including:

Employee identity information
Company travel policies
Approval hierarchies
Cost centers
Departments
Spending limits
Traveler groups
Billing information

Your organization may also have access to certain information about bookings and expenses completed through its Travellez account.

2. Automatically Collected Information

When you access our Services, we may automatically collect limited technical information, including:

IP address
Browser type
Device type
Operating system
Login timestamps
Pages or features accessed
Session information
Application performance information
Error logs
Security and fraud-prevention information

We use this information to operate, secure, troubleshoot, and improve our Services.

3. How We Use Personal Information

We may use personal information to:

Create and administer Travellez accounts
Authenticate users
Search, book, modify, and manage business travel
Display and manage travel itineraries
Apply company travel policies
Route travel requests for approval
Process and categorize travel expenses
Provide travel-related notifications and support
Communicate booking confirmations or changes
Provide customer service
Process payments and billing
Detect and prevent fraud, abuse, and unauthorized access
Maintain the security and reliability of our Services
Troubleshoot technical issues
Maintain records required for business, accounting, regulatory, or legal purposes
Improve user-facing features and functionality
Comply with applicable laws and lawful requests

We do not use personal information in ways that are materially different from those described in this Privacy Policy without providing appropriate notice or obtaining consent where required.

4. Google Account Integration

Travellez may allow users to sign in with Google or connect certain Google services to their Travellez account.

Connecting a Google Account is optional unless your organization has configured Google authentication as its required login method.

Travellez requests access only to Google Account information and permissions that are necessary to provide the features selected by the user.

Depending on the Travellez features enabled, Google information accessed may include:

Basic Google Account information such as your name, email address, profile information, and account identifier;
Google Calendar information when a user enables calendar-related functionality, such as displaying, adding, updating, or coordinating travel-related events;
Other Google Workspace information only where the applicable Travellez feature has been enabled by the user and the corresponding permission has been granted through Google's OAuth consent process.

Travellez does not obtain access to a user's Google Account password.

The Google permissions requested by Travellez are displayed to the user on Google's OAuth consent screen before authorization is granted.

Users may decline a requested Google permission. Certain Travellez features may not function if the permission required for that feature is declined.

5. How Travellez Uses Google User Data

Information received from Google APIs is used solely to provide or improve user-facing functionality within Travellez.

For example, Google user data may be used to:

Authenticate the user;
Associate the user's Google identity with their Travellez account;
Provide connected calendar functionality;
Coordinate travel information with user-authorized Google services;
Perform another clearly disclosed functionality that the user specifically chooses to enable.

Travellez will not use Google user data for purposes unrelated to the functionality for which the user granted access.

Google API Services User Data Policy

Travellez's use and transfer to any other application of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

In particular, Travellez does not use Google user data for:

Targeted advertising;
Personalized advertising;
Retargeting or interest-based advertising;
Selling user data;
Selling data to data brokers;
Creating advertising profiles;
Determining creditworthiness;
Lending purposes;
Developing generalized marketing databases; or
Training generalized or non-personalized artificial intelligence or machine-learning models.

Google Workspace API data is not used to develop, improve, or train generalized or non-personalized artificial intelligence or machine-learning models.

6. Sharing of Google User Data

Travellez does not sell Google user data.

We do not share Google user data with third parties except when necessary to:

Provide a feature specifically requested or authorized by the user;
Operate infrastructure or services necessary to provide Travellez;
Protect against security threats, fraud, abuse, or unlawful activity;
Comply with applicable law, regulation, legal process, or enforceable governmental request; or
Complete a corporate transaction where permitted by law and subject to appropriate data-protection requirements.

Where service providers process information on our behalf, they are authorized to process the information only as necessary to provide services to Travellez and are subject to applicable confidentiality and data-protection obligations.

Human access to Google user data is limited to circumstances where it is necessary to provide support requested by a user, investigate security or technical issues, comply with applicable law, or where the user has otherwise consented to such access.

7. Other Service Providers and Travel Suppliers

Providing travel services may require us to share relevant information with third parties involved in fulfilling a booking or service request.

These parties may include:

Airlines
Hotels
Rail providers
Car rental companies
Ground transportation providers
Global distribution systems
Travel inventory providers
Payment processors
Expense-management providers
Technology infrastructure providers
Customer support providers
Corporate travel partners

We provide these parties only the information reasonably necessary for the applicable transaction or service.

Travel providers may process information under their own privacy policies, and we encourage users to review those policies where appropriate.

8. Payment Information

Payments made through Travellez may be processed by third-party payment processors.

Travellez may receive transaction information such as payment status, amount, billing reference, and limited payment-method details.

Where payment card information is collected directly by a payment processor, Travellez does not necessarily receive or store the full payment-card number.

9. Data Storage and Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, or misuse.

Security measures may include, where appropriate:

Encryption during transmission
Access controls
Authentication controls
Logging and monitoring
Restricted employee and contractor access
Secure cloud infrastructure
Security reviews and vulnerability management

No internet-based system can be guaranteed to be completely secure. Users should also protect their account credentials and immediately notify us if they suspect unauthorized access.

10. Data Retention

Travellez retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide the Services, satisfy contractual requirements, resolve disputes, enforce agreements, maintain appropriate business records, and comply with applicable legal, tax, accounting, or regulatory obligations.

Different categories of information may have different retention periods.

Google user data obtained through OAuth or Google APIs is retained only for as long as necessary to provide the Google-connected functionality authorized by the user, unless a longer period is required by applicable law.

When information is no longer reasonably required, we will delete, anonymize, or otherwise securely dispose of it in accordance with our applicable retention procedures.

Limited information may remain temporarily in secure backups until those backups are overwritten or deleted as part of our standard backup lifecycle.

11. Disconnecting Google and Revoking Access

Users may revoke Travellez's access to their Google Account at any time through their Google Account security settings.

Users may also disconnect supported Google integrations through Travellez where that functionality is available.

Revoking access prevents Travellez from obtaining new information from the relevant Google APIs using that authorization.

Where Google user data previously obtained by Travellez is no longer necessary for providing the Services or meeting a legitimate legal obligation, it will be deleted in accordance with our retention practices.

12. Data Deletion Requests

Users may request deletion of personal information associated with their Travellez account, subject to applicable contractual, regulatory, fraud-prevention, accounting, and legal-retention requirements.

A user may request deletion by contacting:

Email: info@travellez.com

Please include sufficient information for us to identify the applicable Travellez account.

Where an account is controlled by an employer or organization, certain requests may need to be coordinated with that organization's administrator.

After validating a deletion request, we will delete or anonymize information that we are not legally or contractually required to retain.

13. Cookies and Similar Technologies

Travellez may use cookies and similar technologies for purposes including:

Maintaining authenticated sessions
Remembering user preferences
Security
Fraud prevention
Application performance
Analytics
Improving the user experience

Where required by applicable law, users will be provided with appropriate choices regarding non-essential cookies.

14. Business Customers and Organization Administrators

If you use Travellez through an employer or another organization, your organization's administrators may be able to:

Create or deactivate your account
View travel bookings
View expenses
View reporting information
Configure travel policies
Configure approval workflows
Manage user permissions

Your organization's collection and use of information may also be governed by its own privacy policies and employment policies.

15. International Data Processing

Travellez, our service providers, and travel suppliers may process information in countries other than the country where a user resides.

Those jurisdictions may have different data-protection laws.

Where required, we take reasonable measures designed to ensure that cross-border processing of personal information is performed in accordance with applicable privacy and data-protection requirements.

16. Your Privacy Rights

Depending on your jurisdiction and applicable law, you may have rights relating to your personal information, which may include the right to:

Request access to your personal information;
Request correction of inaccurate information;
Request deletion of eligible information;
Withdraw consent where processing is based on consent;
Object to or restrict certain processing;
Request portability of eligible information; and
Submit a complaint to an applicable privacy or data-protection authority.

These rights may be subject to exceptions or limitations under applicable law.

To submit a privacy request, contact us at: info@travellez.com

We may need to verify your identity before processing certain requests.

17. Children's Privacy

Travellez is a corporate and business travel platform and is not intended for independent use by children.

We do not knowingly solicit personal information directly from children in circumstances where parental, guardian, organizational, or other legally required authorization has not been provided.

Information relating to a minor traveler may be processed when necessary to complete travel arrangements requested by a parent, guardian, employer, or other authorized party.

18. Legal Requirements

We may disclose information where we reasonably believe disclosure is necessary to:

Comply with applicable laws or regulations;
Respond to lawful court orders, subpoenas, warrants, or governmental requests;
Protect the rights, property, or safety of Travellez, our users, or others;
Detect or prevent fraud, security threats, or misuse of our Services; or
Establish, exercise, or defend legal claims.

19. Corporate Transactions

If Travellez is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction, personal information may be transferred as part of that transaction subject to applicable law and appropriate confidentiality protections.

20. Third-Party Websites and Services

Travellez may contain links to or integrations with third-party websites and services.

This Privacy Policy does not govern the independent privacy practices of third parties.

Users should review the privacy policies of third parties before providing information directly to them.

21. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to:

Our Services;
Our integrations;
Our information practices;
Applicable laws; or
Regulatory requirements.

When we make material changes, we will update the “Last Updated” date at the top of this page and provide additional notice where required by applicable law.

22. Contact Us

Questions, requests, or concerns regarding this Privacy Policy or Travellez's privacy practices may be directed to:

Travellez
Legal Entity: 10117552 Canada Inc.
Address: 2030 Bristol Cir #210, Oakville, ON L6H 0H2, Canada
Privacy Contact: info@travellez.com
Website: https://launch.travellez.com/

We will make reasonable efforts to respond to legitimate privacy inquiries in accordance with applicable law.